:root{--yellow:#ffd400;--ink:#10110f;--paper:#f3f3ed;--card:#fff;--muted:#73766f;--line:#dedfd7;--red:#e34a3f;--green:#208b60;--shadow:0 18px 50px rgba(17,18,15,.08);--sidebar:#2b1c14;--font:'DM Sans',sans-serif;--display:'Manrope',sans-serif}html[data-theme=dark]{--paper:#171815;--card:#22231f;--ink:#f7f7f0;--muted:#aaaDA4;--line:#393b34;--shadow:0 18px 50px rgba(0,0,0,.25)}*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;background:var(--paper);color:var(--ink);font-family:var(--font);-webkit-font-smoothing:antialiased}button,input,select{font:inherit}button,a{transition:.2s ease}a{color:inherit;text-decoration:none}h1,h2,h3,p{margin-top:0}h1,h2,h3,.brand{font-family:var(--display)}.brand{display:flex;align-items:center;gap:11px;font-size:22px;font-weight:800;letter-spacing:-.8px}.brand-mark{display:grid;place-items:center;width:34px;height:34px;border-radius:11px 4px 11px 4px;background:var(--yellow);color:#111;font-size:17px}.btn{height:44px;padding:0 18px;border:1px solid transparent;border-radius:12px;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-weight:700;cursor:pointer}.btn-primary{background:var(--yellow);color:#111;box-shadow:0 8px 18px rgba(255,212,0,.2)}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 12px 22px rgba(255,212,0,.32)}.btn-secondary{background:var(--card);border-color:var(--line)}.btn-dark{background:#111;color:#fff}.btn-full{width:100%}.eyebrow{text-transform:uppercase;font-size:11px;font-weight:800;letter-spacing:2px;color:var(--yellow)}.eyebrow.dark{color:#73766f}.alert{padding:13px 15px;border-radius:10px;margin:0 0 18px;background:#e7f7ef;color:#18734e;font-size:14px}.alert.error{background:#fff0ee;color:#a52d25}.app-shell{display:flex;min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:250px;background:var(--sidebar);color:#f8f8f3;padding:25px 18px 18px;display:flex;flex-direction:column;z-index:30}.sidebar .brand{padding:0 10px;margin-bottom:38px}.sidebar nav{display:flex;flex-direction:column;gap:5px}.nav-label{padding:15px 12px 8px;color:#6e716a;font-size:10px;text-transform:uppercase;letter-spacing:1.6px;font-weight:700}.nav-item{height:44px;border-radius:10px;padding:0 12px;display:flex;align-items:center;gap:12px;color:#a9aca4;font-size:14px;font-weight:600}.nav-item i{font-style:normal;font-size:18px;width:20px;text-align:center}.nav-item b{margin-left:auto;background:#e3493f;color:#fff;padding:2px 7px;border-radius:10px;font-size:10px}.nav-item:hover,.nav-item.active{color:#fff;background:rgba(255,255,255,0.08)}.nav-item.active{box-shadow:inset 3px 0 var(--yellow)}.sidebar-foot{margin-top:auto}.status-dot{display:flex;gap:10px;padding:13px;background:#1c1d19;border:1px solid #30312b;border-radius:12px;margin-bottom:12px}.status-dot>span{width:8px;height:8px;background:#4fd38b;border-radius:50%;margin-top:4px;box-shadow:0 0 0 4px rgba(79,211,139,.1)}.status-dot div,.user-mini div:nth-child(2){display:flex;flex-direction:column}.status-dot b,.user-mini b{font-size:11px}.status-dot small,.user-mini small{font-size:9px;color:#777b72;margin-top:3px}.user-mini{display:flex;align-items:center;gap:9px;padding:10px}.user-mini>a{margin-left:auto;color:#777}.avatar{width:32px;height:32px;border-radius:9px;background:var(--yellow);color:#111;display:grid;place-items:center;font-weight:800}.sidebar-close{display:none}.main{margin-left:250px;width:calc(100% - 250px)}.topbar{height:72px;background:var(--card);border-bottom:1px solid var(--line);display:flex;align-items:center;padding:0 32px;position:sticky;top:0;z-index:20}.crumb{font-size:13px;color:var(--muted)}.crumb span{padding:0 8px;color:#bbb}.top-actions{margin-left:auto;display:flex;gap:9px;align-items:center}.search{height:38px;width:250px;border:1px solid var(--line);border-radius:10px;display:flex;align-items:center;padding:0 10px;background:var(--paper);color:var(--muted)}.search input{border:0;outline:0;background:transparent;color:var(--ink);width:100%;padding:0 8px}.search kbd{font-size:10px;border:1px solid var(--line);border-radius:4px;padding:2px 5px}.search.inline{width:220px}.icon-btn,.menu-button{width:38px;height:38px;border:1px solid var(--line);border-radius:10px;background:var(--card);color:var(--ink);cursor:pointer}.notification{position:relative}.notification span{position:absolute;width:7px;height:7px;border-radius:50%;background:var(--red);right:8px;top:7px;border:2px solid var(--card)}.menu-button{display:none}.content{padding:32px;max-width:1600px;margin:auto}.page-head{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:25px}.page-head h1{font-size:31px;letter-spacing:-1.3px;margin:7px 0 5px}.page-head p{color:var(--muted);font-size:14px;margin:0}.head-actions{display:flex;gap:9px}.emergency{display:flex;align-items:center;gap:15px;background:#171815;color:#fff;padding:17px 20px;border-radius:15px;margin-bottom:20px;position:relative;overflow:hidden}.emergency:after{content:'';position:absolute;width:180px;height:180px;background:var(--yellow);opacity:.08;border-radius:50%;right:10%;top:-120px}.emergency-icon{width:39px;height:39px;border-radius:10px;background:var(--red);display:grid;place-items:center;font:800 20px var(--display)}.emergency strong{font-size:14px}.emergency p{margin:3px 0 0;color:#9da097;font-size:12px}.emergency a{margin-left:auto;color:var(--yellow);font-size:13px;font-weight:700;z-index:1}.metrics{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:14px}.metric-card{background:var(--card);border:1px solid var(--line);border-radius:15px;padding:18px;min-height:160px}.metric-top{display:flex;justify-content:space-between;margin-bottom:18px}.metric-icon{width:35px;height:35px;border-radius:10px;display:grid;place-items:center;font-weight:800}.metric-icon.yellow{background:var(--yellow);color:#111}.metric-icon.ink{background:#191a17;color:#fff}.metric-icon.pale{background:#ecece4;color:#111}.metric-icon.red{background:#fee9e7;color:var(--red)}.trend{font-size:10px;border-radius:15px;padding:5px 7px;height:max-content}.trend.up{color:var(--green);background:#eaf7f1}.trend.neutral{color:#736600;background:#fff8ca}.trend.danger{color:var(--red);background:#ffedeb}.metric-card>span{font-size:12px;color:var(--muted)}.metric-card>strong{display:block;font:800 27px var(--display);margin:3px 0}.metric-card>small{font-size:10px;color:#9a9d95}.analytics-grid{display:grid;grid-template-columns:1.7fr 1fr;gap:14px;margin-bottom:14px}.panel{background:var(--card);border:1px solid var(--line);border-radius:15px;box-shadow:0 1px 0 rgba(0,0,0,.01)}.chart-panel,.intent-panel{padding:19px}.panel-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:17px}.panel-head h2{font-size:15px;letter-spacing:-.3px;margin:0 0 3px}.panel-head p{font-size:11px;color:var(--muted);margin:0}.panel-head select,.dots,.filter-btn,table select{border:1px solid var(--line);background:var(--card);color:var(--ink);border-radius:8px;padding:7px 10px;font-size:11px}.bar-chart{height:190px;display:flex;align-items:flex-end;gap:10px;border-bottom:1px solid var(--line);padding:12px 8px 0;position:relative}.bar-unit{flex:1;height:100%;display:flex;align-items:flex-end;position:relative}.bar-unit i{width:100%;background:#dedfd8;border-radius:5px 5px 0 0;min-height:8px;transition:.5s;position:relative}.bar-unit i:hover,.bar-unit.active i{background:var(--yellow)}.bar-unit span{position:absolute;bottom:-22px;width:100%;text-align:center;font-size:9px;color:var(--muted)}.donut-layout{display:flex;align-items:center;gap:22px;padding:8px}.donut{width:146px;height:146px;border-radius:50%;display:grid;place-items:center;position:relative;background:conic-gradient(var(--yellow) 0 35%,#191a17 35% 60%,#96998f 60% 80%,#dedfd8 80%)}.donut:after{content:'';position:absolute;width:92px;height:92px;background:var(--card);border-radius:50%}.donut div{z-index:1;text-align:center}.donut b{display:block;font:800 19px var(--display)}.donut span{font-size:9px;color:var(--muted)}.legend{flex:1}.legend div{display:grid;grid-template-columns:10px 1fr auto;align-items:center;gap:7px;font-size:10px;margin:9px 0}.legend i{width:7px;height:7px;border-radius:2px}.legend b{font-size:10px}.conversations{overflow:hidden}.conversations .panel-head{padding:19px;margin:0}.table-actions{display:flex;align-items:center;gap:15px}.table-actions a{font-size:11px;font-weight:700}.filter-btn{cursor:pointer}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;min-width:850px}th{text-transform:uppercase;letter-spacing:.8px;font-size:9px;color:var(--muted);text-align:left;background:var(--paper);padding:10px 17px}td{border-top:1px solid var(--line);padding:13px 17px;font-size:11px}td b{display:block;font-size:11px}td small{display:block;color:var(--muted);font-size:9px;margin-top:3px}.person{display:flex;align-items:center;gap:9px}.person>span{width:29px;height:29px;border-radius:8px;background:#eee9bd;color:#574e00;display:grid;place-items:center;font-weight:800}.risk{color:var(--red)}.guarantor{padding:5px 8px;border-radius:6px;background:#ecece5}.guarantor.bpjs{background:#fff5b5;color:#6c6100}.guarantor.asuransi{background:#e5f1ff;color:#275d8e}.status{display:flex;align-items:center;gap:5px;white-space:nowrap}.status i{width:6px;height:6px;border-radius:50%;background:#999}.status.selesai i,.status.ditangani-bot i{background:var(--green)}.status.butuh-staf i{background:var(--red)}.status.menunggu i{background:#e7a51b}.knowledge-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;padding:0 19px 19px}.knowledge-card{border:1px solid var(--line);border-radius:13px;padding:16px;background:var(--paper)}.knowledge-card>div,.knowledge-card footer{display:flex;justify-content:space-between;align-items:center}.tag,.role{font-size:9px;text-transform:uppercase;letter-spacing:1px;background:var(--yellow);color:#111;padding:5px 7px;border-radius:5px;font-weight:800}.knowledge-card button{border:0;background:transparent;color:var(--muted)}.knowledge-card h3{font-size:14px;margin:16px 0 7px}.knowledge-card p{font-size:11px;line-height:1.55;color:var(--muted);min-height:50px}.knowledge-card footer{border-top:1px solid var(--line);padding-top:11px;font-size:9px}.knowledge-card footer small{color:var(--muted)}.modal{border:0;border-radius:18px;background:var(--card);color:var(--ink);width:min(460px,90vw);padding:28px;box-shadow:var(--shadow)}.modal::backdrop{background:rgba(0,0,0,.6);backdrop-filter:blur(4px)}.modal h2{margin:8px 0}.modal p{color:var(--muted);font-size:12px;line-height:1.6}.modal-close{float:right;border:0;background:transparent;color:var(--ink);font-size:22px}.dropzone{border:1px dashed var(--line);border-radius:14px;padding:28px;display:flex;flex-direction:column;align-items:center;margin:20px 0;cursor:pointer}.dropzone span{font-size:25px}.dropzone small{color:var(--muted);margin-top:4px}.dropzone input{margin-top:15px;max-width:100%}.split-grid{display:grid;grid-template-columns:1.4fr 1fr;gap:14px}.split-grid .panel{padding:19px}.user-list{display:flex;flex-direction:column}.user-row{display:grid;grid-template-columns:43px 1fr auto auto 30px;align-items:center;gap:10px;border-top:1px solid var(--line);padding:14px 0}.avatar.large{width:39px;height:39px}.user-row div:nth-child(2){display:flex;flex-direction:column}.user-row b{font-size:12px}.user-row div span{font-size:10px;color:var(--muted);margin-top:3px}.role{background:#ecece5}.active-dot{color:var(--green);font-size:10px}.timeline>div{display:flex;gap:11px;margin:15px 0}.timeline i{width:8px;height:8px;background:var(--yellow);border-radius:50%;margin-top:5px;box-shadow:0 0 0 4px rgba(255,212,0,.15)}.timeline p{font-size:10px;display:flex;flex-direction:column;margin:0}.timeline p span,.timeline small{color:var(--muted);margin-top:3px}.auth-shell{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr}.auth-story{background:#10110f;color:#fff;padding:44px 7vw;display:flex;flex-direction:column;position:relative;overflow:hidden}.auth-story:after{content:'';position:absolute;width:560px;height:560px;border:120px solid var(--yellow);border-radius:50%;opacity:.95;right:-380px;bottom:-330px}.auth-copy{margin:auto 0;max-width:650px;z-index:1}.auth-copy h1{font-size:clamp(42px,5vw,72px);line-height:1.02;letter-spacing:-3.5px;margin:18px 0 24px}.auth-copy p{max-width:500px;color:#aaaDA4;font-size:16px;line-height:1.7}.auth-metrics{display:flex;gap:60px;z-index:1}.auth-metrics div{display:flex;flex-direction:column}.auth-metrics strong{font:800 25px var(--display);color:var(--yellow)}.auth-metrics span{font-size:10px;color:#777}.auth-panel{display:grid;place-items:center;background:var(--card);padding:30px}.login-box{width:min(410px,100%)}.login-box h2{font-size:31px;letter-spacing:-1px;margin:11px 0 6px}.login-box>p{font-size:13px;color:var(--muted)}.mobile-brand{display:none}.form-stack{display:flex;flex-direction:column;gap:17px;margin-top:28px}.form-stack label{font-size:11px;font-weight:700}.form-stack input{width:100%;height:48px;border:1px solid var(--line);background:var(--paper);color:var(--ink);border-radius:11px;padding:0 14px;margin-top:7px;outline:none}.form-stack input:focus{border-color:#b39c00;box-shadow:0 0 0 3px rgba(255,212,0,.18)}.password-wrap{position:relative}.password-wrap button{position:absolute;right:8px;bottom:8px;height:32px;border:0;background:transparent;color:var(--muted);font-size:10px}.form-row{display:flex;justify-content:space-between;align-items:center}.form-row a{font-size:10px;font-weight:700}.checkbox{display:flex;align-items:center;gap:6px;color:var(--muted)}.checkbox input{width:14px;height:14px;margin:0}.demo-note{margin-top:22px;background:var(--paper);border:1px solid var(--line);border-radius:10px;padding:12px;display:flex;justify-content:space-between;font-size:10px}.privacy-note{text-align:center;font-size:9px!important;margin-top:22px}.chat-page{min-height:100vh;background:var(--yellow);position:relative;overflow:hidden}.chat-page:before{content:'';position:absolute;inset:0;background:radial-gradient(circle at 8% 22%,rgba(255,255,255,.45),transparent 22%),linear-gradient(115deg,transparent 0 54%,rgba(17,17,15,.05) 54% 55%,transparent 55%)}.public-nav{height:82px;display:flex;align-items:center;justify-content:space-between;max-width:1250px;margin:auto;padding:0 25px;position:relative;z-index:2}.public-nav>div{display:flex;align-items:center;gap:12px}.secure{font-size:10px;font-weight:700}.secure:first-letter{color:var(--green)}.chat-hero{max-width:1250px;margin:auto;padding:40px 25px 80px;display:grid;grid-template-columns:1.05fr .95fr;align-items:center;gap:70px;position:relative;z-index:1}.hero-copy .eyebrow{color:#111}.hero-copy h1{font-size:clamp(46px,5.7vw,82px);line-height:.98;letter-spacing:-4px;margin:20px 0 25px}.hero-copy h1 em{font-style:normal;-webkit-text-stroke:1.5px #111;color:transparent}.hero-copy>p{font-size:16px;line-height:1.7;max-width:560px;color:#3d3d35}.trust-row{display:flex;gap:22px;margin-top:35px;font-size:10px;font-weight:700}.chat-window{height:630px;max-width:460px;width:100%;margin-left:auto;background:var(--card);border-radius:26px;box-shadow:0 30px 80px rgba(20,20,12,.22);overflow:hidden;display:flex;flex-direction:column;border:6px solid rgba(255,255,255,.35)}.chat-window header{height:75px;display:flex;align-items:center;padding:0 17px;background:#111;color:#fff}.bot-avatar{width:39px;height:39px;border-radius:12px 5px 12px 5px;background:var(--yellow);color:#111;display:grid;place-items:center;font:800 16px var(--display);margin-right:10px}.chat-window header>div:nth-child(2){display:flex;flex-direction:column}.chat-window header b{font-size:12px}.chat-window header span{font-size:9px;color:#96998f;margin-top:3px}.chat-window header span i{display:inline-block;width:6px;height:6px;background:#49cf86;border-radius:50%;margin-right:4px}.chat-window header button{margin-left:auto;background:transparent;color:#aaa;border:0}.messages{padding:20px 16px;flex:1;overflow-y:auto;background:var(--paper)}.day-label{text-align:center;color:var(--muted);font-size:8px;text-transform:uppercase;letter-spacing:1px;margin-bottom:18px}.bubble{max-width:85%;border-radius:15px;padding:12px 13px;margin-bottom:9px;font-size:11px;line-height:1.5;animation:pop .25s ease}.bubble p{margin:0}.bubble time{display:block;font-size:8px;color:var(--muted);text-align:right;margin-top:5px}.bubble.bot{background:var(--card);border-top-left-radius:3px}.bubble.user{background:#151613;color:#fff;margin-left:auto;border-top-right-radius:3px}.bubble.emergency{display:block;background:#fff0ed;color:#8a241d}.quick-actions{display:flex;flex-wrap:wrap;gap:6px;margin-top:13px}.quick-actions button{border:1px solid #d0b100;background:transparent;border-radius:20px;padding:7px 10px;color:#6b5e00;font-size:9px;cursor:pointer}.chat-input{height:68px;padding:10px 12px;display:flex;align-items:center;gap:7px;border-top:1px solid var(--line);background:var(--card)}.chat-input input{height:44px;flex:1;border:0;background:var(--paper);border-radius:13px;padding:0 12px;color:var(--ink);outline:none}.chat-input button{border:0;background:transparent;font-size:18px;color:var(--muted)}.chat-input .send{width:42px;height:42px;background:var(--yellow);color:#111;border-radius:12px;cursor:pointer}.chat-window footer{text-align:center;font-size:8px;color:var(--muted);padding:0 8px 10px;background:var(--card)}.public-strip{background:#111;color:#fff;display:grid;grid-template-columns:repeat(3,1fr);max-width:1000px;margin:-20px auto 0;position:relative;z-index:2;border-radius:18px 18px 0 0;padding:22px 35px}.public-strip>div{display:flex;gap:12px;border-right:1px solid #363730;padding:0 25px}.public-strip>div:last-child{border:0}.public-strip b{color:var(--yellow);font-size:10px}.public-strip span{display:flex;flex-direction:column;font-size:9px;color:#777}.public-strip strong{color:#fff;font-size:11px;margin-bottom:3px}.error-page{min-height:100vh;display:grid;place-content:center;text-align:center;padding:40px 20px}.error-content{max-width:500px}.error-code{display:block;font:800 120px var(--display);color:var(--yellow);-webkit-text-stroke:2px #111;line-height:1;margin-bottom:16px;animation:errorPulse 2s ease-in-out infinite}.error-page h1{font-size:28px;margin:0 0 12px;letter-spacing:-0.5px}.error-page p{color:var(--muted);font-size:14px;line-height:1.6;margin:0 0 28px}.error-actions{display:flex;gap:10px;justify-content:center}@keyframes errorPulse{0%,100%{opacity:1;transform:scale(1)}50%{opacity:.85;transform:scale(1.02)}}@keyframes pop{from{opacity:0;transform:translateY(7px)}}
@media(max-width:1100px){.metrics{grid-template-columns:repeat(2,1fr)}.analytics-grid{grid-template-columns:1fr}.knowledge-grid{grid-template-columns:repeat(2,1fr)}.chat-hero{gap:30px}.hero-copy h1{letter-spacing:-2px}.public-strip{margin:0}.split-grid{grid-template-columns:1fr}}
@media(max-width:760px){.sidebar{transform:translateX(-100%);transition:.3s}.sidebar.open{transform:translateX(0)}.sidebar-close{display:block;position:absolute;right:15px;top:26px;background:transparent;border:0;color:#fff;font-size:24px}.main{margin:0;width:100%}.menu-button{display:block}.topbar{padding:0 15px}.crumb{display:none}.search{display:none}.content{padding:20px 15px}.page-head{align-items:flex-start;gap:20px}.page-head h1{font-size:27px}.head-actions{flex-direction:column}.emergency{align-items:flex-start}.emergency a{display:none}.metrics{grid-template-columns:1fr 1fr}.metric-card{min-height:145px;padding:14px}.metric-card>strong{font-size:23px}.donut-layout{justify-content:center}.knowledge-grid{grid-template-columns:1fr}.auth-shell{grid-template-columns:1fr}.auth-story{display:none}.auth-panel{padding:25px;min-height:100vh}.mobile-brand{display:flex;align-items:center;gap:10px;font:800 22px var(--display);margin-bottom:50px}.chat-page{overflow:auto}.public-nav{height:70px}.public-nav .secure{display:none}.public-nav .btn{font-size:10px;padding:0 12px;height:38px}.chat-hero{grid-template-columns:1fr;padding-top:30px}.hero-copy{text-align:center}.hero-copy h1{font-size:46px}.hero-copy>p{font-size:14px}.trust-row{justify-content:center;flex-wrap:wrap}.chat-window{margin:15px auto 0;height:590px}.public-strip{grid-template-columns:1fr;margin:0 15px 20px;border-radius:17px}.public-strip>div{border-right:0;border-bottom:1px solid #333;padding:12px}.public-strip>div:last-child{border-bottom:0}}
@media(max-width:430px){.metrics{grid-template-columns:1fr}.page-head{display:block}.head-actions{flex-direction:row;margin-top:17px}.head-actions .btn{font-size:10px;padding:0 11px}.analytics-grid{display:block}.intent-panel{margin-top:14px}.donut-layout{flex-direction:column}.user-row{grid-template-columns:40px 1fr auto}.user-row .active-dot,.user-row .dots{display:none}.hero-copy h1{font-size:39px}.hero-copy h1 br{display:none}.chat-hero{padding-left:12px;padding-right:12px}.trust-row{gap:9px}.chat-window{border-width:3px}}

/* ==========================================
   Antigravity Premium AI Chat Layout Styles
   ========================================== */

/* Main layout states */
.chat-page {
  display: flex !important;
  min-height: 100vh !important;
  background: var(--paper) !important; /* Soft, premium background instead of harsh yellow */
  color: var(--ink) !important;
  font-family: var(--font);
  transition: all 0.3s ease;
  position: relative;
  overflow: hidden;
}
.ui-icon,[data-lucide]{width:1.15em;height:1.15em;display:inline-block;vertical-align:-.18em;stroke-width:1.8}.nav-item>[data-lucide]{width:18px;height:18px;flex:0 0 18px}.metric-icon>[data-lucide]{width:18px;height:18px}.btn>[data-lucide]{width:15px;height:15px}
.admin-top-actions{gap:7px}.admin-global-search{width:280px;height:38px;display:flex;align-items:center;gap:9px;padding:0 8px 0 12px;border:1px solid var(--line);border-radius:11px;background:var(--paper);color:var(--muted);transition:.2s}.admin-global-search:focus-within{border-color:#b8a000;box-shadow:0 0 0 3px rgba(255,212,0,.14);background:var(--card)}.admin-global-search>svg{width:15px;height:15px;flex:0 0 15px}.admin-global-search input{flex:1;min-width:0;border:0;outline:0;background:transparent;color:var(--ink);font-size:11px}.admin-global-search input::placeholder{color:#92968e}.admin-global-search kbd{min-width:27px;padding:4px 6px;border:1px solid var(--line);border-radius:6px;background:var(--card);color:var(--muted);font-size:8px;text-align:center;box-shadow:0 1px 0 rgba(0,0,0,.04)}.admin-top-btn{position:relative;width:38px;height:38px;display:grid;place-items:center;border:1px solid var(--line);border-radius:11px;background:var(--card);color:var(--ink);cursor:pointer;padding:0}.admin-top-btn:hover{border-color:#c5c6be;background:var(--paper);transform:translateY(-1px)}.admin-top-btn>svg{width:16px;height:16px}.admin-top-btn.notification span{position:absolute;width:6px;height:6px;border-radius:50%;background:var(--red);right:7px;top:7px;border:1.5px solid var(--card)}@media(max-width:760px){.admin-global-search{display:none}.admin-top-actions{margin-left:auto}.menu-button>svg{width:17px;height:17px}}

/* Shared single-container metric pattern */
.metrics{gap:0;background:var(--card);border:1px solid var(--line);border-radius:16px;overflow:hidden}.metrics>.metric-card{border:0;border-right:1px solid var(--line);border-radius:0;box-shadow:none}.metrics>.metric-card:last-child{border-right:0}@media(max-width:1100px){.metrics>.metric-card:nth-child(2){border-right:0}.metrics>.metric-card:nth-child(-n+2){border-bottom:1px solid var(--line)}}@media(max-width:430px){.metrics>.metric-card{border-right:0!important;border-bottom:1px solid var(--line)}.metrics>.metric-card:last-child{border-bottom:0}}

/* Unified conversation workspace */
.conversation-page-head{margin-bottom:20px}.conversation-workspace{background:var(--card);border:1px solid var(--line);border-radius:18px;overflow:hidden;box-shadow:0 8px 30px rgba(17,18,15,.035)}.conversation-toolbar{padding:16px 18px;display:flex;align-items:center;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line)}.conversation-tabs{display:flex;gap:6px;overflow-x:auto}.conversation-tabs button{height:36px;padding:0 12px;border:1px solid transparent;border-radius:9px;background:transparent;color:var(--muted);font-size:9px;font-weight:800;white-space:nowrap;cursor:pointer}.conversation-tabs button b{display:inline-grid;place-items:center;min-width:20px;height:20px;margin-left:5px;padding:0 5px;border-radius:6px;background:var(--paper);font-size:8px}.conversation-tabs button.active{background:#171815;color:#fff}.conversation-tabs button.active b{background:var(--yellow);color:#111}.conversation-search{width:min(390px,38%);height:39px;display:flex;align-items:center;gap:9px;padding:0 11px;border:1px solid var(--line);border-radius:10px;background:var(--paper)}.conversation-search input{min-width:0;flex:1;border:0;outline:0;background:transparent;color:var(--ink);font-size:10px}.conversation-search small{font-size:8px;color:var(--muted);white-space:nowrap}.conversation-table-head,.conversation-row{display:grid;grid-template-columns:1.25fr 2fr .65fr .85fr .55fr 24px;align-items:center;gap:14px}.conversation-table-head{padding:10px 18px;background:var(--paper);color:var(--muted);font-size:8px;text-transform:uppercase;letter-spacing:.8px;font-weight:800}.conversation-row{width:100%;padding:14px 18px;border:0;border-top:1px solid var(--line);background:var(--card);color:var(--ink);text-align:left;cursor:pointer}.conversation-row:first-child{border-top:0}.conversation-row:hover{background:#fffdf2}.conversation-row.urgent{box-shadow:inset 3px 0 var(--red)}.conversation-person{display:flex;align-items:center;gap:10px;min-width:0}.conversation-person>i{width:34px;height:34px;display:grid;place-items:center;flex:0 0 auto;border-radius:10px;background:var(--yellow);color:#111;font-style:normal;font-weight:800}.conversation-person>span,.conversation-subject{display:flex;flex-direction:column;min-width:0}.conversation-person b,.conversation-subject b{font-size:10px}.conversation-person small,.conversation-subject small{margin-top:3px;color:var(--muted);font-size:8px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.priority-badge{display:inline-flex;padding:5px 7px;border-radius:6px;background:var(--paper);color:var(--muted);font-style:normal;font-size:8px;font-weight:800}.priority-badge.tinggi,.priority-badge.kritis{background:#fff0ee;color:var(--red)}.conversation-row .status{font-size:9px}.conversation-row time{display:flex;flex-direction:column;font-size:9px;font-weight:700}.conversation-row time small{font-size:7px;color:var(--muted);margin-top:2px}.conversation-open{font-size:16px;color:var(--muted);transition:.2s}.conversation-row:hover .conversation-open{transform:translateX(3px);color:var(--ink)}.conversation-empty{text-align:center;padding:80px 20px}.conversation-empty span{font-size:30px;color:var(--muted)}.conversation-empty h3{font-size:14px;margin:10px 0 5px}.conversation-empty p{font-size:10px;color:var(--muted)}.conversation-dialog{width:min(680px,92vw);padding:0;border:0;border-radius:20px;background:var(--card);color:var(--ink);box-shadow:0 30px 90px rgba(0,0,0,.28)}.conversation-dialog::backdrop{background:rgba(17,18,15,.58);backdrop-filter:blur(5px)}.conversation-dialog-head{display:flex;align-items:center;justify-content:space-between;padding:22px 24px;border-bottom:1px solid var(--line)}.conversation-dialog-head .conversation-person>i{width:43px;height:43px}.conversation-dialog-head h2{font-size:18px;margin:2px 0}.conversation-dialog-head p,.conversation-dialog-head small{font-size:8px;color:var(--muted);margin:0}.conversation-dialog-head>button{width:34px;height:34px;border:1px solid var(--line);border-radius:9px;background:var(--paper);color:var(--ink);font-size:18px;cursor:pointer}.conversation-dialog-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;padding:20px 24px}.conversation-dialog-meta div{padding:12px;border-radius:10px;background:var(--paper);display:flex;flex-direction:column}.conversation-dialog-meta span,.conversation-message>span,.conversation-summary>span{font-size:7px;text-transform:uppercase;letter-spacing:1px;color:var(--muted)}.conversation-dialog-meta b{font-size:9px;margin-top:5px}.conversation-message,.conversation-summary{margin:0 24px 12px;padding:16px;border:1px solid var(--line);border-radius:12px}.conversation-summary{background:#fffbed;border-color:#eee2a0}.conversation-message p,.conversation-summary p{font-size:11px;line-height:1.65;margin:8px 0 0}.conversation-dialog-actions{display:flex;justify-content:flex-end;gap:8px;padding:18px 24px;border-top:1px solid var(--line)}.conversation-dialog-actions select{border:1px solid var(--line);border-radius:10px;background:var(--card);color:var(--ink);padding:0 12px;font-size:10px}
@media(max-width:900px){.conversation-toolbar{align-items:stretch;flex-direction:column}.conversation-search{width:100%}.conversation-table-head{display:none}.conversation-row{grid-template-columns:1.2fr 1.5fr .8fr 22px}.conversation-row>span:nth-child(3),.conversation-row>time{display:none}}
@media(max-width:600px){.conversation-row{grid-template-columns:1fr 22px}.conversation-subject,.conversation-row>span:nth-child(3),.conversation-row>span:nth-child(4),.conversation-row>time{display:none}.conversation-dialog-meta{grid-template-columns:1fr 1fr}.conversation-dialog-actions{flex-direction:column}.conversation-dialog-actions select,.conversation-dialog-actions .btn{height:43px}}

/* Background gradient overlays for light/dark themes */
.chat-page::before {
  content: '';
  position: absolute;
  inset: 0;
  background: radial-gradient(circle at 50% -20%, rgba(255, 212, 0, 0.15), transparent 70%),
              radial-gradient(circle at 10% 80%, rgba(95, 117, 214, 0.05), transparent 50%) !important;
  pointer-events: none;
  z-index: 0;
}

/* Sidebar Styling */
.chat-sidebar {
  width: 260px;
  background: var(--sidebar);
  color: #f8f8f3;
  padding: 24px 16px;
  display: flex;
  flex-direction: column;
  border-right: 1px solid var(--line);
  z-index: 100;
  transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.sidebar-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
}

.sidebar-close-public {
  display: none;
  background: transparent;
  border: 0;
  color: #fff;
  font-size: 24px;
  cursor: pointer;
}

.new-chat-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  width: 100%;
  height: 46px;
  background: rgba(255, 255, 255, 0.08);
  border: 1px solid rgba(255, 255, 255, 0.15);
  border-radius: 12px;
  color: #fff;
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
  margin-bottom: 24px;
  transition: all 0.2s ease;
}

.new-chat-btn:hover {
  background: var(--yellow);
  color: #111;
  border-color: var(--yellow);
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(255, 212, 0, 0.2);
}

.sidebar-nav {
  display: flex;
  flex-direction: column;
  gap: 6px;
  flex: 1;
}

.nav-section-title {
  font-size: 10px;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  color: #6e716a;
  font-weight: 700;
  padding: 8px 12px;
}

.sidebar-nav-item {
  width: 100%;
  text-align: left;
  background: transparent;
  border: 0;
  border-radius: 10px;
  padding: 10px 12px;
  color: #a9aca4;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  transition: all 0.2s ease;
  display: flex;
  align-items: center;
}

.sidebar-icon-svg {
  width: 14px;
  height: 14px;
  margin-right: 8px;
  color: #a9aca4;
  transition: color 0.2s ease;
  flex-shrink: 0;
}

.sidebar-nav-item:hover {
  color: #fff;
  background: rgba(255, 255, 255, 0.05);
}

.sidebar-nav-item:hover .sidebar-icon-svg {
  color: #fff;
}

.sidebar-footer {
  margin-top: auto;
  border-top: 1px solid rgba(255, 255, 255, 0.08);
  padding-top: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.sidebar-foot-link {
  color: #a9aca4;
  font-size: 12px;
  font-weight: 600;
  background: transparent;
  border: 0;
  text-align: left;
  cursor: pointer;
  padding: 4px 8px;
  transition: color 0.2s ease;
  width: max-content;
}

.sidebar-foot-link:hover {
  color: #fff;
}

.topbar-db-status{display:flex;align-items:center;gap:7px;padding:7px 10px;border:1px solid var(--line);border-radius:9px;background:var(--paper);font-size:10px;white-space:nowrap}.topbar-db-status span{width:7px;height:7px;border-radius:50%;background:#4fd38b;box-shadow:0 0 0 3px rgba(79,211,139,.12)}

/* Main Content Area */
.chat-main-content {
  flex: 1;
  display: flex;
  flex-direction: column;
  height: 100vh;
  position: relative;
  z-index: 1;
  overflow: hidden;
}

/* Navigation bar adjustments */
.chat-main-content .public-nav {
  height: 64px !important;
  max-width: 100% !important;
  width: 100% !important;
  padding: 0 24px !important;
  border-bottom: 1px solid var(--line);
  background: rgba(255, 255, 255, 0.01);
  backdrop-filter: blur(12px);
  position: sticky;
  top: 0;
  z-index: 10;
}

.menu-button-public {
  display: none;
  background: transparent;
  border: 0;
  font-size: 22px;
  color: var(--ink);
  cursor: pointer;
}

.nav-logo-mobile {
  display: none;
  align-items: center;
  gap: 8px;
  font-family: var(--display);
  font-weight: 800;
  font-size: 18px;
}

.nav-right-actions {
  display: flex;
  align-items: center;
  gap: 16px;
}

.icon-btn-nav {
  width: 36px;
  height: 36px;
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--card);
  color: var(--ink);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all 0.2s ease;
}

.icon-btn-nav:hover {
  background: var(--paper);
}

.btn-portal {
  font-size: 12px;
  font-weight: 700;
  padding: 8px 16px;
  background: var(--ink);
  color: var(--paper);
  border-radius: 10px;
  transition: all 0.2s ease;
}

.btn-portal:hover {
  opacity: 0.9;
  transform: translateY(-1px);
}

/* Welcome Section - Centered Landing Page */
.welcome-section {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  flex: 1;
  max-width: 800px;
  width: 100%;
  margin: 0 auto;
  padding: 40px 24px 20px;
  transition: all 0.5s cubic-bezier(0.4, 0, 0.2, 1);
  opacity: 1;
  transform: translateY(0) scale(1);
  max-height: 800px;
}

.welcome-logo-container {
  margin-bottom: 24px;
}

.welcome-logo {
  width: 60px;
  height: 60px;
  border-radius: 18px 6px 18px 6px;
  background: var(--yellow);
  color: #111;
  display: grid;
  place-items: center;
  font-family: var(--display);
  font-weight: 900;
  font-size: 26px;
  box-shadow: 0 8px 24px rgba(255, 212, 0, 0.3);
}

.welcome-title {
  font-family: var(--display);
  font-size: 32px;
  font-weight: 800;
  text-align: center;
  margin-bottom: 40px;
  background: linear-gradient(135deg, var(--ink) 30%, var(--muted) 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  letter-spacing: -0.8px;
}

html[data-theme=dark] .welcome-title {
  background: linear-gradient(135deg, #fff 30%, var(--muted) 100%);
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
}

/* Quick Actions Cards Grid */
.quick-actions-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 16px;
  width: 100%;
}

.action-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 18px;
  cursor: pointer;
  position: relative;
  transition: all 0.25s cubic-bezier(0.4, 0, 0.2, 1);
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.02);
}

.action-card:hover {
  border-color: var(--yellow);
  transform: translateY(-2px);
  box-shadow: 0 8px 24px rgba(255, 212, 0, 0.1);
}

.card-icon {
  font-size: 20px;
  margin-bottom: 12px;
}

.action-card h3 {
  font-family: var(--display);
  font-size: 14px;
  font-weight: 700;
  margin: 0 0 6px 0;
  color: var(--ink);
}

.action-card p {
  font-size: 11px;
  color: var(--muted);
  line-height: 1.4;
  margin: 0;
}

.card-arrow {
  position: absolute;
  right: 18px;
  bottom: 18px;
  font-size: 14px;
  color: var(--muted);
  opacity: 0;
  transition: all 0.2s ease;
}

.action-card:hover .card-arrow {
  opacity: 1;
  color: var(--yellow);
  transform: translateX(4px);
}

/* Chat Input Section */
.chat-input-area {
  position: relative;
  max-width: 760px;
  width: 100%;
  margin: 0 auto;
  padding: 10px 24px 30px;
  background: transparent;
  z-index: 10;
  transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

.chat-input-form {
  position: relative;
  display: flex;
  align-items: flex-end;
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: 6px 12px 6px 16px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.04);
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.chat-input-form:focus-within {
  border-color: var(--yellow);
  box-shadow: 0 10px 30px rgba(255, 212, 0, 0.12);
}

.chat-input-form textarea {
  flex: 1;
  min-height: 24px;
  height: 24px;
  max-height: 160px;
  border: 0;
  background: transparent;
  color: var(--ink);
  font-size: 14px;
  outline: none;
  padding-right: 12px;
  resize: none;
  font-family: inherit;
  line-height: 1.5;
  margin: 12px 0;
  overflow-y: auto;
}

.chat-input-form textarea::placeholder {
  color: var(--muted);
  opacity: 0.8;
}

.send-btn {
  width: 40px;
  height: 40px;
  border-radius: 12px;
  background: var(--yellow);
  color: #111;
  border: 0;
  font-size: 18px;
  font-weight: bold;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  margin-bottom: 4px;
  transition: all 0.2s ease;
  transition: all 0.2s ease;
}

.send-btn:hover {
  transform: scale(1.05);
}

.chat-disclaimer {
  text-align: center;
  font-size: 9px;
  color: var(--muted);
  margin-top: 10px;
}

/* Chat Active Screen & Messages */
.chat-thread-container {
  flex: 0 0 0px;
  height: 0;
  opacity: 0;
  transform: translateY(15px);
  width: 100%;
  padding: 0;
  overflow: hidden;
  transition: opacity 0.5s cubic-bezier(0.4, 0, 0.2, 1), transform 0.5s cubic-bezier(0.4, 0, 0.2, 1), flex-basis 0.5s cubic-bezier(0.4, 0, 0.2, 1);
}

.state-active .chat-thread-container {
  flex: 1;
  height: auto;
  opacity: 1;
  padding: 24px 0 20px;
  overflow-y: auto;
  transform: translateY(0);
}

.chat-thread-container .messages {
  max-width: 720px;
  margin: 0 auto;
  padding: 0 24px;
  background: transparent !important;
  display: flex;
  flex-direction: column;
}

/* Message bubbles styling updates */
.messages .bubble {
  max-width: 80% !important;
  width: fit-content !important;
  border-radius: 18px !important;
  padding: 14px 18px !important;
  font-size: 13px !important;
  line-height: 1.55 !important;
  box-shadow: 0 4px 12px rgba(0, 0, 0, 0.02) !important;
  margin-bottom: 24px !important;
}

.messages .bubble.user {
  background: var(--ink) !important;
  color: var(--paper) !important;
  border-top-right-radius: 4px !important;
  align-self: flex-end !important;
}

.messages .bubble.bot {
  background: var(--card) !important;
  color: var(--ink) !important;
  border-top-left-radius: 4px !important;
  border: 1px solid var(--line) !important;
  align-self: flex-start !important;
}

.messages .bubble.emergency {
  background: #fff0ed !important;
  color: #8a241d !important;
  border: 1px solid #fee9e7 !important;
}

.messages .bubble time {
  font-size: 9px !important;
  color: var(--muted) !important;
  margin-top: 10px !important;
  opacity: 0.8;
}

/* Typing indicator dot bounce animation */
.dot-flashing {
  display: flex;
  align-items: center;
  gap: 4px;
  padding: 4px 8px;
}

.dot-flashing span {
  font-size: 12px;
  color: var(--yellow);
  animation: dot-bounce 1.4s infinite both;
}

.dot-flashing span:nth-child(2) {
  animation-delay: .2s;
}

.dot-flashing span:nth-child(3) {
  animation-delay: .4s;
}

@keyframes dot-bounce {
  0%, 80%, 100% { transform: translateY(0); }
  40% { transform: translateY(-6px); }
}

/* Chat response actions bar */
.chat-actions-bar {
  display: flex;
  gap: 8px;
  margin-top: 12px;
  border-top: 1px solid var(--line);
  padding-top: 8px;
}

.action-btn-mini {
  background: transparent;
  border: 0;
  font-size: 10px;
  color: var(--muted);
  cursor: pointer;
  padding: 4px 8px;
  border-radius: 6px;
  transition: all 0.2s ease;
  font-family: inherit;
}

.action-btn-mini:hover {
  background: var(--paper);
  color: var(--ink);
}

.action-btn-mini.copied {
  color: var(--green);
  font-weight: bold;
}

/* Transition styles for state changes */
.state-active .welcome-section {
  opacity: 0 !important;
  transform: translateY(-20px) scale(0.95) !important;
  max-height: 0 !important;
  padding-top: 0 !important;
  padding-bottom: 0 !important;
  margin: 0 auto !important;
  overflow: hidden !important;
  pointer-events: none !important;
}

/* Mobile Responsiveness */
@media (max-width: 768px) {
  .chat-sidebar {
    position: fixed;
    left: 0;
    top: 0;
    bottom: 0;
    transform: translateX(-100%);
    box-shadow: 0 0 30px rgba(0,0,0,0.15);
  }
  
  .chat-page.sidebar-open .chat-sidebar {
    transform: translateX(0);
  }
  
  .sidebar-close-public {
    display: block;
  }
  
  .menu-button-public {
    display: block;
  }
  
  .nav-logo-mobile {
    display: flex;
  }
  
  .chat-main-content .public-nav {
    justify-content: space-between;
  }
  
  .chat-main-content .public-nav .brand, 
  .chat-main-content .public-nav .nav-logo-mobile {
    margin-right: auto;
    margin-left: 12px;
  }
  
  .welcome-title {
    font-size: 24px;
    margin-bottom: 24px;
  }
  
  .quick-actions-grid {
    grid-template-columns: 1fr;
    gap: 12px;
  }
  
  .state-initial .chat-input-area {
    bottom: 12% !important;
  }
  
  .welcome-section {
    padding-bottom: 160px;
  }
  
  .chat-input-area {
    padding: 12px 16px 20px;
  }
  
  .chat-thread-container {
    padding-bottom: 140px;
  }
}

/* Refined public hero typography */
.hero-copy{max-width:650px}.hero-copy .eyebrow{display:inline-flex;align-items:center;gap:10px;color:#111;font-size:11px;letter-spacing:2.8px}.hero-copy .eyebrow:before{content:'';width:28px;height:2px;background:#111}.hero-copy h1{max-width:650px;margin:24px 0 27px;font-size:clamp(48px,5.1vw,74px);font-weight:800;line-height:1.01;letter-spacing:-4px;text-wrap:balance}.hero-copy h1 span{display:block}.hero-copy h1 .hero-accent{margin-top:12px;font-size:.7em;font-weight:700;line-height:1.12;letter-spacing:-2.4px}.hero-copy>p{max-width:570px;font-size:16px;line-height:1.72;letter-spacing:-.15px}.trust-row{gap:25px;margin-top:32px;font-size:11px;letter-spacing:-.1px}.trust-row span{display:flex;align-items:center;gap:5px}
@media(max-width:1100px){.hero-copy h1{font-size:clamp(46px,5vw,64px);letter-spacing:-3px}.hero-copy h1 .hero-accent{letter-spacing:-1.8px}}
@media(max-width:760px){.hero-copy{margin:auto;text-align:center}.hero-copy .eyebrow{font-size:9px;letter-spacing:2px}.hero-copy .eyebrow:before{display:none}.hero-copy h1{font-size:47px;line-height:1.02;letter-spacing:-2.7px;margin-top:18px}.hero-copy h1 .hero-accent{font-size:.68em;letter-spacing:-1.3px;margin-top:9px}.hero-copy>p{max-width:520px;margin-left:auto;margin-right:auto;font-size:14px;line-height:1.65}.trust-row{justify-content:center}}
@media(max-width:430px){.hero-copy h1{font-size:40px;letter-spacing:-2.1px}.hero-copy h1 .hero-accent{letter-spacing:-.9px}.trust-row{font-size:9px}}

/* Advanced live overview */
.overview-head{margin-bottom:22px}.overview-head h1{font-size:34px}.system-clear{display:flex;align-items:center;gap:14px;padding:16px 19px;margin-bottom:18px;border:1px solid #bce2ce;border-radius:15px;background:linear-gradient(110deg,#edf9f3,var(--card));position:relative;overflow:hidden}.system-clear>span{display:grid;place-items:center;width:38px;height:38px;border-radius:11px;background:#d8f2e5;color:var(--green);font-weight:900}.system-clear div{display:flex;flex-direction:column}.system-clear strong{font-size:13px}.system-clear p{margin:3px 0 0;font-size:10px;color:var(--muted)}.system-clear small{margin-left:auto;color:var(--green);font-size:10px;font-weight:700}.live-chip{display:inline-flex;align-items:center;gap:6px;padding:6px 9px;border:1px solid var(--line);border-radius:20px;color:var(--muted);font-size:9px;font-weight:700}.live-chip i{width:6px;height:6px;border-radius:50%;background:#38bd78;box-shadow:0 0 0 4px rgba(56,189,120,.12)}.chart-panel{position:relative}.chart-empty{display:none;position:absolute;inset:78px 20px 38px;place-items:center;color:var(--muted);font-size:11px;background:linear-gradient(180deg,transparent,var(--card));z-index:2}.bar-unit i:after{content:attr(data-value);position:absolute;left:50%;top:-20px;transform:translateX(-50%);font-style:normal;font-size:9px;font-weight:800;color:var(--ink);opacity:0;transition:.2s}.bar-unit:hover i:after{opacity:1}.empty-note{color:var(--muted);font-size:10px;line-height:1.5}.table-panel-head{gap:20px}.table-actions{margin-left:auto}.table-search{width:235px;height:36px;display:flex;align-items:center;gap:7px;border:1px solid var(--line);border-radius:9px;padding:0 10px;background:var(--paper);color:var(--muted)}.table-search input{width:100%;border:0;outline:0;background:transparent;color:var(--ink);font-size:10px}.table-actions>select{height:36px;border:1px solid var(--line);border-radius:9px;background:var(--card);color:var(--ink);padding:0 9px;font-size:10px}.message-preview{max-width:240px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.database-empty td{padding:45px!important}.database-empty td>div{display:flex;flex-direction:column;align-items:center;text-align:center}.database-empty td>div>span{display:grid;place-items:center;width:46px;height:46px;border-radius:13px;background:var(--paper);font-size:20px}.database-empty b{font-size:14px;margin-top:12px}.database-empty p{margin:5px 0 16px;color:var(--muted);font-size:10px}.database-empty .btn{font-size:10px;height:36px}.metric-card{position:relative;overflow:hidden;transition:transform .2s,border-color .2s,box-shadow .2s}.metric-card:after{content:'';position:absolute;width:80px;height:80px;border-radius:50%;background:var(--yellow);opacity:0;right:-40px;bottom:-40px;transition:.25s}.metric-card:hover{transform:translateY(-3px);border-color:#c9c9bd;box-shadow:var(--shadow)}.metric-card:hover:after{opacity:.08}.conversations tbody tr{transition:background .15s}.conversations tbody tr:hover{background:rgba(255,212,0,.045)}.conversations tr[hidden]{display:none}
@media(max-width:760px){.system-clear{align-items:flex-start}.system-clear small{display:none}.table-panel-head{align-items:flex-start;flex-direction:column}.table-actions{width:100%;margin:0}.table-search{flex:1}.overview-head .head-actions{display:grid;grid-template-columns:1fr 1fr}.overview-head .head-actions .btn{font-size:10px}.live-chip{display:none}}

/* Recharts overview visualizations */
.rechart-shell{height:228px;min-width:0}.intent-chart-shell{height:228px}.chart-loading,.chart-error{height:100%;display:grid;place-items:center;color:var(--muted);font-size:10px}.chart-error{color:var(--red)}.rechart-intent-layout{height:100%;display:grid;grid-template-columns:1.15fr .85fr;align-items:center;gap:6px}.rechart-pie-wrap{height:218px;position:relative;min-width:0}.rechart-center{position:absolute;inset:0;display:grid;place-content:center;text-align:center;pointer-events:none}.rechart-center b{font:800 20px var(--display);letter-spacing:-.7px}.rechart-center span{color:var(--muted);font-size:9px;margin-top:2px}.rechart-legend{display:flex;flex-direction:column;gap:10px}.rechart-legend>div{display:grid;grid-template-columns:8px 1fr auto;align-items:center;gap:8px;font-size:10px}.rechart-legend i{width:7px;height:7px;border-radius:2px}.rechart-legend span{color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.rechart-legend b{font-size:10px}.chart-empty-state{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}.chart-empty-state>span{display:grid;place-items:center;width:42px;height:42px;border-radius:12px;background:var(--paper);font-size:19px}.chart-empty-state b{font-size:12px;margin-top:11px}.chart-empty-state small{color:var(--muted);font-size:9px;margin-top:4px}.recharts-tooltip-wrapper{z-index:5}.recharts-surface{overflow:visible}.recharts-default-tooltip{background:var(--card)!important;color:var(--ink)!important}
@media(max-width:520px){.rechart-intent-layout{grid-template-columns:1fr}.intent-chart-shell{height:360px}.rechart-pie-wrap{height:230px}.rechart-legend{display:grid;grid-template-columns:1fr 1fr;gap:8px 15px;padding:0 10px}.rechart-shell{height:240px}}

/* Advanced admin modules */
.queue-tabs{display:flex;gap:7px;margin-bottom:14px;overflow-x:auto}.queue-tabs button{display:flex;align-items:center;gap:8px;height:38px;padding:0 14px;border:1px solid var(--line);border-radius:10px;background:var(--card);color:var(--muted);white-space:nowrap;cursor:pointer;font-size:10px;font-weight:700}.queue-tabs button b{display:grid;place-items:center;min-width:20px;height:20px;border-radius:7px;background:var(--paper);font-size:9px}.queue-tabs button.active{background:#171815;color:#fff;border-color:#171815}.queue-tabs button.active b{background:var(--yellow);color:#111}.inbox-layout{display:grid;grid-template-columns:minmax(330px,.85fr) minmax(440px,1.6fr);gap:14px;min-height:620px}.inbox-list,.conversation-preview{overflow:hidden}.inbox-tools{height:59px;display:flex;align-items:center;gap:12px;padding:11px 14px;border-bottom:1px solid var(--line)}.inbox-tools .table-search{flex:1;width:auto}.inbox-tools>span{font-size:9px;color:var(--muted);white-space:nowrap}.inbox-item{width:100%;display:grid;grid-template-columns:34px 1fr 8px;gap:10px;text-align:left;padding:14px;border:0;border-bottom:1px solid var(--line);background:var(--card);color:var(--ink);cursor:pointer}.inbox-item:hover,.inbox-item.selected{background:var(--paper)}.inbox-item.selected{box-shadow:inset 3px 0 var(--yellow)}.inbox-item.urgent{box-shadow:inset 3px 0 var(--red)}.inbox-main{min-width:0}.inbox-main>span{display:flex;justify-content:space-between}.inbox-main b{font-size:11px}.inbox-main time{font-size:8px;color:var(--muted)}.inbox-main strong{display:block;font-size:10px;margin-top:5px}.inbox-main small{display:block;color:var(--muted);font-size:9px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px}.inbox-item>i{width:7px;height:7px;border-radius:50%;background:#999;margin-top:4px}.inbox-item>i.butuh-staf{background:var(--red)}.inbox-item>i.ditangani-bot,.inbox-item>i.selesai{background:var(--green)}.conversation-preview{padding:24px}.preview-empty{height:100%;display:grid;place-content:center;text-align:center}.preview-empty>span{font-size:34px;color:var(--muted)}.preview-empty h2{font-size:16px;margin:12px 0 5px}.preview-empty p{font-size:10px;color:var(--muted)}.preview-data>header{display:flex;align-items:center;gap:12px;padding-bottom:20px;border-bottom:1px solid var(--line)}.preview-data header h2{font-size:17px;margin:0}.preview-data header p{font-size:9px;color:var(--muted);margin:3px 0 0}.preview-data header>.status{margin-left:auto}.patient-meta{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin:20px 0}.patient-meta>div{padding:13px;background:var(--paper);border-radius:10px;display:flex;flex-direction:column}.patient-meta span,.message-detail>span{font-size:8px;text-transform:uppercase;letter-spacing:1px;color:var(--muted)}.patient-meta b{font-size:10px;margin-top:5px}.message-detail{padding:18px;border:1px solid var(--line);border-radius:12px}.message-detail p{font-size:13px;line-height:1.65;margin:9px 0 0}.preview-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:18px}.preview-actions select{border:1px solid var(--line);border-radius:10px;background:var(--card);color:var(--ink);padding:0 12px}.module-empty{min-height:180px;display:flex!important;flex-direction:column;align-items:center;justify-content:center;text-align:center;color:var(--muted);gap:5px}.module-empty>b{color:var(--ink);font-size:11px}.module-empty small{font-size:9px}.analytics-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:14px}.analytics-kpis article{padding:17px;border-radius:14px;background:#171815;color:#fff;display:flex;flex-direction:column}.analytics-kpis article:nth-child(2){background:var(--yellow);color:#111}.analytics-kpis article:nth-child(3),.analytics-kpis article:nth-child(4){background:var(--card);color:var(--ink);border:1px solid var(--line)}.analytics-kpis span{font-size:9px;text-transform:uppercase;letter-spacing:1px;opacity:.6}.analytics-kpis b{font:800 22px var(--display);margin-top:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.analytics-kpis small{font-size:9px;opacity:.6;margin-top:3px}.analytics-board{display:grid;grid-template-columns:1.35fr .65fr;gap:14px}.analytics-board>.panel{padding:19px}.analytics-wide{grid-row:span 2}.analytics-wide .rechart-shell{height:410px}.horizontal-stats>div{margin:14px 0}.horizontal-stats span{display:flex;justify-content:space-between;font-size:10px}.horizontal-stats small{color:var(--muted)}.horizontal-stats i{display:block;height:7px;background:var(--paper);border-radius:8px;margin-top:7px;overflow:hidden}.horizontal-stats em{display:block;height:100%;background:var(--yellow);border-radius:8px}.priority-list>div{display:grid;grid-template-columns:10px 1fr auto;align-items:center;gap:8px;padding:12px 0;border-top:1px solid var(--line);font-size:10px}.priority-dot{width:8px;height:8px;border-radius:3px;background:#999}.priority-dot.kritis{background:var(--red)}.priority-dot.tinggi{background:#e99936}.priority-dot.normal{background:var(--green)}.report-hero{min-height:180px;border-radius:18px;background:#171815;color:#fff;padding:30px;position:relative;overflow:hidden;display:flex;align-items:center;margin-bottom:14px}.report-hero h2{font-size:28px;margin:10px 0 6px}.report-hero p{font-size:11px;color:#999}.report-watermark{position:absolute;right:35px;font:800 160px var(--display);color:var(--yellow);opacity:.12}.report-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:14px}.report-card{display:grid;grid-template-columns:55px 1fr 30px;gap:14px;align-items:center;padding:20px;background:var(--card);border:1px solid var(--line);border-radius:15px}.report-card:hover{transform:translateY(-3px);box-shadow:var(--shadow)}.report-icon{display:grid;place-items:center;width:52px;height:52px;border-radius:13px;font-weight:800;font-size:11px}.report-icon.pdf{background:#ffe8e5;color:var(--red)}.report-icon.excel{background:#e4f5eb;color:var(--green)}.report-card h3{font-size:14px;margin:0 0 5px}.report-card p{font-size:10px;line-height:1.5;color:var(--muted);margin:0}.report-card small{font-size:8px;color:var(--muted)}.report-card>b{font-size:20px}.report-history{padding:19px}.report-history .timeline{max-width:700px}
@media(max-width:900px){.inbox-layout{grid-template-columns:1fr}.conversation-preview{min-height:430px}.analytics-kpis{grid-template-columns:1fr 1fr}.analytics-board{grid-template-columns:1fr}.analytics-wide{grid-row:auto}.analytics-wide .rechart-shell{height:300px}}
@media(max-width:600px){.patient-meta{grid-template-columns:1fr 1fr}.preview-actions{flex-direction:column}.preview-actions select,.preview-actions .btn{height:42px}.report-grid{grid-template-columns:1fr}.report-hero h2{font-size:21px}.report-watermark{right:-20px}.inbox-layout{min-height:auto}.conversation-preview{padding:16px}}

/* Image logo formatting overrides */
img.brand-mark, img.welcome-logo {
  object-fit: cover;
  background: transparent !important;
  box-shadow: none !important;
}

/* ==========================================
   Patient Registration Page Styles
   ========================================== */

.daftar-page {
  min-height: 100vh;
  background: var(--paper);
  color: var(--ink);
  font-family: var(--font);
}

.daftar-nav {
  height: 72px;
  max-width: 900px;
  margin: 0 auto;
  padding: 0 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.back-link {
  display: flex;
  align-items: center;
  font-size: 13px;
  font-weight: 600;
  color: var(--muted);
  text-decoration: none;
  transition: color 0.2s;
}
.back-link:hover { color: var(--ink); }

.daftar-hero {
  text-align: center;
  max-width: 640px;
  margin: 20px auto 40px;
  padding: 0 24px;
}

.hero-badge {
  display: inline-block;
  background: var(--yellow);
  color: #111;
  font-size: 11px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  padding: 6px 16px;
  border-radius: 20px;
  margin-bottom: 18px;
}

.daftar-hero h1 {
  font-family: var(--display);
  font-size: clamp(28px, 4vw, 40px);
  font-weight: 800;
  letter-spacing: -1.5px;
  line-height: 1.1;
  margin: 0 0 14px;
}

.daftar-hero p {
  font-size: 14px;
  line-height: 1.7;
  color: var(--muted);
  max-width: 520px;
  margin: 0 auto;
}

.daftar-container {
  max-width: 720px;
  margin: 0 auto;
  padding: 0 24px 60px;
}

/* Form Sections */
.form-section {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 16px;
  padding: 28px;
  margin-bottom: 16px;
  transition: box-shadow 0.2s;
}
.form-section:hover {
  box-shadow: 0 8px 30px rgba(0,0,0,0.04);
}

.section-header {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-bottom: 24px;
}

.section-number {
  width: 36px;
  height: 36px;
  background: var(--yellow);
  color: #111;
  border-radius: 10px;
  display: grid;
  place-items: center;
  font-family: var(--display);
  font-weight: 800;
  font-size: 15px;
  flex-shrink: 0;
}

.section-header h3 {
  font-family: var(--display);
  font-size: 16px;
  font-weight: 700;
  margin: 0;
  letter-spacing: -0.3px;
}

.section-header p {
  font-size: 12px;
  color: var(--muted);
  margin: 3px 0 0;
}

.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.form-group {
  display: flex;
  flex-direction: column;
}
.form-group.full {
  grid-column: 1 / -1;
}

.form-group label {
  font-size: 12px;
  font-weight: 600;
  margin-bottom: 6px;
  color: var(--ink);
}

.required {
  color: var(--red);
}

.form-group input,
.form-group select,
.form-group textarea {
  width: 100%;
  height: 46px;
  border: 1px solid var(--line);
  background: var(--paper);
  color: var(--ink);
  border-radius: 10px;
  padding: 0 14px;
  font-size: 13px;
  font-family: var(--font);
  outline: none;
  transition: border-color 0.2s, box-shadow 0.2s;
}

.form-group textarea {
  height: auto;
  padding: 12px 14px;
  resize: vertical;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
  border-color: #b39c00;
  box-shadow: 0 0 0 3px rgba(255, 212, 0, 0.15);
}

.form-group input::placeholder,
.form-group textarea::placeholder {
  color: #b0b3aa;
}

.info-box {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  background: #f8f5e4;
  border: 1px solid #ede8c8;
  border-radius: 10px;
  padding: 13px 16px;
  margin-top: 16px;
  font-size: 12px;
  line-height: 1.55;
  color: #6b5e00;
}

html[data-theme=dark] .info-box {
  background: #2a2714;
  border-color: #3a3520;
  color: #c4b95a;
}

/* Form Errors */
.form-errors {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  background: #fff0ee;
  border: 1px solid #fdd;
  border-radius: 12px;
  padding: 16px 20px;
  margin-bottom: 20px;
  color: #a52d25;
}
.form-errors p {
  font-size: 13px;
  margin: 0 0 4px;
  line-height: 1.4;
}
.form-errors p:last-child { margin-bottom: 0; }

html[data-theme=dark] .form-errors {
  background: #2e1512;
  border-color: #442520;
  color: #f08070;
}

/* Form Actions */
.form-actions {
  margin-top: 8px;
  text-align: center;
}

.submit-btn {
  height: 52px;
  font-size: 15px;
  border-radius: 14px;
  gap: 10px;
  box-shadow: 0 10px 25px rgba(255,212,0,0.2);
  transition: all 0.25s ease;
}
.submit-btn:hover {
  transform: translateY(-2px);
  box-shadow: 0 14px 35px rgba(255,212,0,0.3);
}
.submit-btn:active {
  transform: translateY(0);
}

.form-note {
  font-size: 11px;
  color: var(--muted);
  margin-top: 14px;
}

/* Success Card */
.success-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 20px;
  padding: 48px 36px;
  text-align: center;
  box-shadow: 0 12px 40px rgba(0,0,0,0.04);
}

.success-icon-wrap {
  width: 80px;
  height: 80px;
  background: #eaf7f1;
  border-radius: 50%;
  display: grid;
  place-items: center;
  margin: 0 auto 20px;
}

html[data-theme=dark] .success-icon-wrap {
  background: #1a2e22;
}

.success-card h2 {
  font-family: var(--display);
  font-size: 24px;
  font-weight: 800;
  letter-spacing: -0.5px;
  margin: 0 0 8px;
}

.success-card > p {
  font-size: 14px;
  color: var(--muted);
}

.success-details {
  background: var(--paper);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 20px 24px;
  margin: 24px 0 16px;
  text-align: left;
}

.detail-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 10px 0;
  border-bottom: 1px solid var(--line);
}
.detail-row:last-child { border-bottom: 0; }

.detail-label {
  font-size: 12px;
  color: var(--muted);
}

.detail-value {
  font-size: 13px;
  font-weight: 700;
}

.detail-value.highlight {
  color: #b39c00;
  font-family: var(--display);
  font-size: 16px;
  letter-spacing: 1px;
}

.status-badge {
  background: #fff8ca;
  color: #736600;
  padding: 4px 10px;
  border-radius: 6px;
  font-size: 11px;
}

html[data-theme=dark] .status-badge {
  background: #2a2714;
  color: #c4b95a;
}

.success-note {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  background: #f0f5ff;
  border: 1px solid #dce5f5;
  border-radius: 10px;
  padding: 12px 16px;
  font-size: 12px;
  line-height: 1.55;
  color: #3d5a9e;
  text-align: left;
}

html[data-theme=dark] .success-note {
  background: #1a1e2e;
  border-color: #2a3040;
  color: #7a9cd8;
}

/* Footer */
.daftar-footer {
  text-align: center;
  padding: 30px 24px;
  border-top: 1px solid var(--line);
  max-width: 720px;
  margin: 0 auto;
}
.daftar-footer p {
  font-size: 11px;
  color: var(--muted);
  margin: 0 0 4px;
}

/* Responsive */
@media (max-width: 600px) {
  .form-grid { grid-template-columns: 1fr; }
  .form-section { padding: 20px 18px; }
  .success-card { padding: 32px 20px; }
  .daftar-hero h1 { font-size: 26px; }
  .detail-row { flex-direction: column; align-items: flex-start; gap: 4px; }
}

/* ==========================================================================
   Mediora Advanced Extensions (Live Chat, Reservasi, Triage, Broadcast)
   ========================================================================== */

/* 1. Live Chat Handoff Admin Portal CSS */
.livechat-layout {
  display: flex;
  height: calc(100vh - 120px);
  border: 1px solid var(--line);
  border-radius: 15px;
  background: var(--card);
  overflow: hidden;
  margin-top: 10px;
}

.livechat-sidebar {
  width: 320px;
  border-right: 1px solid var(--line);
  display: flex;
  flex-direction: column;
  background: var(--paper);
}

.livechat-sidebar-head {
  padding: 16px;
  border-bottom: 1px solid var(--line);
}

.livechat-search {
  position: relative;
  margin-bottom: 12px;
}

.livechat-search input {
  width: 100%;
  padding: 8px 12px 8px 32px;
  border: 1px solid var(--line);
  border-radius: 8px;
  font-size: 12px;
  background: var(--card);
  color: var(--ink);
  outline: none;
}

.livechat-search i {
  position: absolute;
  left: 10px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--muted);
  font-style: normal;
}

.livechat-tabs {
  display: flex;
  gap: 6px;
  border-bottom: 1px solid var(--line);
  padding: 0 16px;
  background: var(--paper);
}

.livechat-tab {
  padding: 10px 12px;
  font-size: 11px;
  font-weight: 700;
  color: var(--muted);
  cursor: pointer;
  border-bottom: 2px solid transparent;
  transition: all 0.2s ease;
}

.livechat-tab.active {
  color: var(--ink);
  border-bottom-color: var(--yellow);
}

.livechat-list {
  flex: 1;
  overflow-y: auto;
  padding: 8px 0;
}

.livechat-item {
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  cursor: pointer;
  transition: all 0.2s ease;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.livechat-item:hover {
  background: rgba(0, 0, 0, 0.02);
}

.livechat-item.selected {
  background: rgba(255, 212, 0, 0.08);
  border-left: 3px solid var(--yellow);
}

.livechat-item-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.livechat-item-name {
  font-weight: 700;
  font-size: 13px;
}

.livechat-item-time {
  font-size: 10px;
  color: var(--muted);
}

.livechat-item-msg {
  font-size: 11px;
  color: var(--muted);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.livechat-item-meta {
  display: flex;
  gap: 6px;
  margin-top: 4px;
}

.livechat-badge {
  font-size: 9px;
  padding: 2px 6px;
  border-radius: 4px;
  font-weight: 700;
}

.livechat-badge.butuh-staf {
  background: #ffebeb;
  color: var(--red);
}

.livechat-badge.sedang-ditangani {
  background: #eaf7f1;
  color: var(--green);
}

/* Chat Main Panel */
.livechat-main {
  flex: 1;
  display: flex;
  flex-direction: column;
  background: var(--card);
}

.livechat-chat-head {
  padding: 16px 20px;
  border-bottom: 1px solid var(--line);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.livechat-patient-info h3 {
  font-size: 15px;
  margin: 0 0 2px;
}

.livechat-patient-info p {
  font-size: 11px;
  color: var(--muted);
  margin: 0;
}

.livechat-chat-actions {
  display: flex;
  gap: 8px;
}

.livechat-history {
  flex: 1;
  padding: 20px;
  overflow-y: auto;
  background: var(--paper);
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.livechat-msg-row {
  display: flex;
  flex-direction: column;
  max-width: 70%;
}

.livechat-msg-row.patient {
  margin-right: auto;
  align-items: flex-start;
}

.livechat-msg-row.admin {
  margin-left: auto;
  align-items: flex-end;
}

.livechat-msg-bubble {
  padding: 10px 14px;
  border-radius: 14px;
  font-size: 12px;
  line-height: 1.5;
}

.livechat-msg-row.patient .livechat-msg-bubble {
  background: var(--card);
  color: var(--ink);
  border-top-left-radius: 3px;
  box-shadow: 0 1px 2px rgba(0,0,0,0.05);
}

.livechat-msg-row.admin .livechat-msg-bubble {
  background: #151613;
  color: #fff;
  border-top-right-radius: 3px;
}

.livechat-msg-sender {
  font-size: 9px;
  font-weight: 700;
  color: var(--muted);
  margin-bottom: 3px;
}

.livechat-msg-time {
  font-size: 9px;
  color: var(--muted);
  margin-top: 3px;
}

.livechat-msg-system {
  align-self: center;
  background: rgba(0,0,0,0.04);
  color: var(--muted);
  font-size: 11px;
  font-style: italic;
  padding: 4px 12px;
  border-radius: 12px;
  margin: 6px 0;
  text-align: center;
  max-width: 90%;
}

/* Input Area */
.livechat-input-area {
  padding: 16px;
  border-top: 1px solid var(--line);
  background: var(--card);
}

.livechat-form {
  display: flex;
  gap: 10px;
}

.livechat-form textarea {
  flex: 1;
  border: 1px solid var(--line);
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 13px;
  background: var(--paper);
  color: var(--ink);
  resize: none;
  outline: none;
  height: 42px;
  line-height: 1.4;
}

.livechat-form button {
  height: 42px;
  padding: 0 18px;
  border-radius: 10px;
  font-weight: 700;
  cursor: pointer;
  border: none;
}

.livechat-empty-state {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  color: var(--muted);
  text-align: center;
  padding: 40px;
}

.livechat-empty-state span {
  font-size: 48px;
  margin-bottom: 12px;
}

.livechat-empty-state h3 {
  font-size: 16px;
  color: var(--ink);
  margin-bottom: 6px;
}

/* Chat banner on patient portal */
.livechat-client-banner {
  background: rgba(255, 212, 0, 0.12);
  border-bottom: 1px solid rgba(255, 212, 0, 0.3);
  padding: 8px 16px;
  font-size: 11px;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  animation: pop 0.3s ease;
  position: sticky;
  top: 0;
  z-index: 5;
}

.livechat-client-banner span i {
  display: inline-block;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--green);
  animation: pulse 1.2s infinite alternate;
}

@keyframes pulse {
  from { opacity: 0.3; transform: scale(0.9); }
  to { opacity: 1; transform: scale(1.2); }
}

/* 2. Reservasi / Booking CSS */
.reservasi-page {
  max-width: 900px;
  margin: 0 auto;
  padding: 40px 20px;
}

.reservasi-nav {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding-bottom: 24px;
}

.reservasi-hero {
  text-align: center;
  margin-bottom: 35px;
}

.reservasi-hero h1 {
  font-size: 32px;
  margin-top: 10px;
}

.reservasi-hero p {
  color: var(--muted);
  font-size: 14px;
}

.type-selector-tab {
  display: flex;
  background: var(--paper);
  padding: 4px;
  border-radius: 10px;
  margin-bottom: 24px;
}

.type-tab {
  flex: 1;
  text-align: center;
  padding: 10px;
  font-size: 12px;
  font-weight: 700;
  color: var(--muted);
  cursor: pointer;
  border-radius: 8px;
  transition: all 0.2s ease;
}

.type-tab.active {
  background: var(--card);
  color: var(--ink);
  box-shadow: 0 2px 6px rgba(0,0,0,0.05);
}

.doctor-cards-grid {
  display: grid;
  grid-template-columns: repeat(2, 1fr);
  gap: 12px;
  margin-top: 8px;
}

.doctor-select-card {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 16px;
  cursor: pointer;
  background: var(--card);
  transition: all 0.2s ease;
  position: relative;
}

.doctor-select-card:hover {
  border-color: var(--yellow);
  transform: translateY(-1px);
}

.doctor-select-card.selected {
  border-color: var(--yellow);
  background: rgba(255, 212, 0, 0.04);
}

.doctor-select-card input[type=radio] {
  position: absolute;
  right: 12px;
  top: 12px;
}

.doctor-select-card h4 {
  margin: 0 0 4px;
  font-size: 13px;
}

.doctor-select-card p {
  margin: 0;
  font-size: 11px;
  color: var(--muted);
}

.doctor-select-card small {
  display: block;
  margin-top: 10px;
  font-size: 10px;
  color: var(--muted);
}

/* Appointment Slip */
.ticket-slip {
  background: var(--card);
  border: 2px dashed var(--line);
  border-radius: 16px;
  padding: 32px;
  max-width: 420px;
  margin: 0 auto;
  text-align: center;
  box-shadow: var(--shadow);
}

.ticket-header h2 {
  font-size: 24px;
  margin: 10px 0 2px;
}

.ticket-header p {
  font-size: 11px;
  color: var(--muted);
}

.ticket-queue {
  margin: 24px 0;
  background: var(--paper);
  padding: 20px;
  border-radius: 12px;
}

.ticket-queue span {
  font-size: 11px;
  text-transform: uppercase;
  letter-spacing: 1px;
  color: var(--muted);
  display: block;
  margin-bottom: 6px;
}

.ticket-queue strong {
  font-size: 42px;
  font-family: var(--display);
  color: var(--ink);
  letter-spacing: -1px;
}

.ticket-details {
  border-top: 1px solid var(--line);
  padding-top: 16px;
  text-align: left;
}

.ticket-row {
  display: flex;
  justify-content: space-between;
  font-size: 12px;
  margin-bottom: 8px;
}

.ticket-row span {
  color: var(--muted);
}

.ticket-row strong {
  color: var(--ink);
}

@media print {
  body * {
    visibility: hidden;
  }
  .ticket-slip, .ticket-slip * {
    visibility: visible;
  }
  .ticket-slip {
    position: absolute;
    left: 0;
    top: 0;
    width: 100%;
    border: none;
    box-shadow: none;
  }
  .ticket-actions-row {
    display: none !important;
  }
}

/* 3. Triage CSS */
.triage-card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: 32px;
  max-width: 650px;
  margin: 0 auto;
  box-shadow: var(--shadow);
}

.triage-progress-bar {
  display: flex;
  justify-content: space-between;
  margin-bottom: 30px;
  position: relative;
}

.triage-progress-bar::before {
  content: '';
  position: absolute;
  top: 15px;
  left: 0;
  right: 0;
  height: 2px;
  background: var(--line);
  z-index: 1;
}

.triage-progress-fill {
  position: absolute;
  top: 15px;
  left: 0;
  height: 2px;
  background: var(--yellow);
  z-index: 2;
  transition: width 0.3s ease;
  width: 0%;
}

.triage-progress-step {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--paper);
  border: 2px solid var(--line);
  display: grid;
  place-items: center;
  font-weight: 700;
  font-size: 11px;
  color: var(--muted);
  position: relative;
  z-index: 3;
  transition: all 0.3s ease;
}

.triage-progress-step.active {
  border-color: var(--yellow);
  background: var(--yellow);
  color: #111;
}

.triage-progress-step.completed {
  border-color: var(--yellow);
  background: var(--card);
  color: var(--yellow);
}

.triage-option-button {
  display: flex;
  align-items: center;
  gap: 12px;
  width: 100%;
  padding: 14px 18px;
  border: 1px solid var(--line);
  border-radius: 12px;
  background: var(--card);
  margin-bottom: 10px;
  cursor: pointer;
  transition: all 0.2s ease;
  text-align: left;
}

.triage-option-button:hover {
  border-color: var(--yellow);
  background: rgba(255,212,0,0.02);
}

.triage-option-button.selected {
  border-color: var(--yellow);
  background: rgba(255,212,0,0.06);
}

.triage-option-checkbox {
  width: 18px;
  height: 18px;
  border-radius: 4px;
  border: 1px solid var(--line);
  display: grid;
  place-items: center;
  font-size: 11px;
  color: transparent;
}

.triage-option-button.selected .triage-option-checkbox {
  background: var(--yellow);
  border-color: var(--yellow);
  color: #111;
}

.triage-result-card {
  text-align: center;
  padding: 24px;
  border-radius: 14px;
  margin: 20px 0;
}

.triage-result-card.merah {
  background: #fff0ed;
  border: 1px solid #ffcdcd;
  color: #8a241d;
}

.triage-result-card.kuning {
  background: #fff8ca;
  border: 1px solid #ffe99b;
  color: #736600;
}

.triage-result-card.hijau {
  background: #eaf7f1;
  border: 1px solid #c9eedb;
  color: #18734e;
}

.triage-badge-result {
  display: inline-block;
  padding: 8px 24px;
  border-radius: 30px;
  font-weight: 800;
  font-size: 16px;
  letter-spacing: 1px;
  margin-bottom: 16px;
  color: #fff;
}

.triage-badge-result.merah { background: var(--red); }
.triage-badge-result.kuning { background: var(--yellow); color: #111; }
.triage-badge-result.hijau { background: var(--green); }

/* 4. Broadcast Panel CSS */
.broadcast-grid {
  display: grid;
  grid-template-columns: 1fr 1.3fr;
  gap: 18px;
}

.broadcast-template-list {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.broadcast-template-item {
  border: 1px solid var(--line);
  border-radius: 12px;
  padding: 16px;
  background: var(--card);
  transition: all 0.2s ease;
  position: relative;
}

.broadcast-template-item:hover {
  box-shadow: 0 4px 12px rgba(0,0,0,0.03);
}

.broadcast-template-item h4 {
  margin: 0 0 6px;
  font-size: 14px;
}

.broadcast-template-item p {
  font-size: 11px;
  color: var(--muted);
  margin-bottom: 12px;
  line-height: 1.5;
  white-space: pre-line;
}

.broadcast-template-actions {
  display: flex;
  gap: 8px;
  justify-content: flex-end;
}

.simulated-console {
  background: #0f100d;
  color: #38ef7d;
  font-family: monospace;
  padding: 16px;
  border-radius: 12px;
  height: 240px;
  overflow-y: auto;
  font-size: 11px;
  line-height: 1.6;
  margin-top: 15px;
  border: 1px solid #1a1c18;
}

.console-line {
  margin: 0;
  white-space: pre-wrap;
}

.console-line.error {
  color: var(--red);
}

.console-line.success {
  color: #38ef7d;
}

.broadcast-progress-wrap {
  margin-top: 15px;
}

.broadcast-progress-bg {
  background: var(--paper);
  height: 10px;
  border-radius: 5px;
  overflow: hidden;
  margin-bottom: 8px;
}

.broadcast-progress-bar {
  height: 100%;
  background: var(--green);
  width: 0%;
  transition: width 0.1s linear;
}

.broadcast-progress-stats {
  display: flex;
  justify-content: space-between;
  font-size: 11px;
  font-weight: 700;
}

.recipients-list-wrap {
  max-height: 250px;
  overflow-y: auto;
  border: 1px solid var(--line);
  border-radius: 10px;
  margin-top: 15px;
}

.recipients-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 11px;
}

.recipients-table th {
  padding: 8px 12px;
  background: var(--paper);
  text-align: left;
}

.recipients-table td {
  padding: 8px 12px;
  border-top: 1px solid var(--line);
}

.recipients-status-badge {
  padding: 2px 6px;
  border-radius: 4px;
  font-weight: 700;
}

.recipients-status-badge.terkirim {
  background: #eaf7f1;
  color: var(--green);
}

.recipients-status-badge.gagal {
  background: #ffebeb;
  color: var(--red);
}

/* Patient login */
.patient-auth{--patient-accent:var(--yellow);min-height:100vh;display:grid;grid-template-columns:minmax(420px,1.08fr) minmax(440px,.92fr);background:var(--paper)}.patient-auth-visual{position:relative;overflow:hidden;display:flex;flex-direction:column;padding:42px 52px;color:#f8f8f3;background:#171815;background-image:radial-gradient(circle at 84% 14%,rgba(255,212,0,.2),transparent 25%),radial-gradient(circle at 17% 86%,rgba(255,212,0,.08),transparent 28%),linear-gradient(135deg,rgba(255,255,255,.035) 25%,transparent 25%),linear-gradient(315deg,rgba(255,255,255,.025) 25%,transparent 25%);background-size:auto,auto,44px 44px,44px 44px}.patient-auth-visual:before{content:"";position:absolute;width:620px;height:620px;border:1px solid rgba(255,212,0,.16);border-radius:48% 52% 45% 55%;right:-260px;bottom:-280px;transform:rotate(24deg);box-shadow:0 0 0 80px rgba(255,212,0,.035),0 0 0 160px rgba(255,255,255,.018)}.patient-auth-visual:after{content:"+";position:absolute;right:11%;top:15%;font:300 86px/1 var(--font);color:var(--patient-accent);opacity:.95}.patient-brand{display:flex;align-items:center;gap:11px;width:max-content;color:#fff;font:800 21px var(--display);letter-spacing:-.7px;z-index:1}.patient-brand-mark{width:38px;height:38px;display:grid;place-items:center;border-radius:50% 50% 50% 14px;background:var(--patient-accent);color:#111;font:800 17px var(--display);transform:rotate(-5deg)}.patient-brand-mark::first-letter{transform:rotate(5deg)}.patient-visual-copy{position:relative;z-index:1;margin:auto 0;max-width:610px}.patient-kicker{display:inline-flex;align-items:center;gap:8px;text-transform:uppercase;letter-spacing:1.8px;font-size:10px;font-weight:800;color:#dedfd7}.patient-kicker i{width:6px;height:6px;border-radius:50%;background:var(--patient-accent);box-shadow:0 0 0 5px rgba(255,212,0,.12)}.patient-visual-copy h1{font-size:clamp(52px,5.5vw,86px);line-height:.98;letter-spacing:-4.5px;margin:23px 0 24px}.patient-visual-copy h1 em{font-style:normal;color:var(--patient-accent)}.patient-visual-copy p{max-width:470px;margin:0;color:#aaaDA4;font-size:15px;line-height:1.75}.patient-trust{position:relative;z-index:1;display:flex;align-items:center;gap:12px;width:max-content}.patient-trust-icon{width:39px;height:39px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.13);border-radius:12px;background:rgba(255,255,255,.07);backdrop-filter:blur(10px)}.patient-trust-icon svg{width:19px;fill:none;stroke:var(--patient-accent);stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.patient-trust>span:last-child{display:flex;flex-direction:column}.patient-trust b{font-size:11px}.patient-trust small{margin-top:3px;color:#777b72;font-size:9px}.patient-auth-panel{display:grid;place-items:center;padding:50px;background:linear-gradient(145deg,var(--card) 0%,var(--paper) 100%);position:relative}.patient-auth-panel:before{content:"";position:absolute;inset:25px;border:1px solid rgba(17,17,15,.06);pointer-events:none}.patient-login-box{position:relative;width:min(440px,100%);z-index:1}.patient-mobile-brand{display:none}.patient-login-head{margin-bottom:34px}.patient-kicker.dark{color:var(--muted)}.patient-login-head h2{font-size:39px;letter-spacing:-1.8px;margin:14px 0 8px;color:var(--ink)}.patient-login-head p{margin:0;color:var(--muted);font-size:13px}.patient-alert{padding:12px 14px;border-radius:12px;margin:0 0 18px;font-size:12px;border:1px solid}.patient-alert.success{background:#edf9f1;border-color:#d4efdd;color:#197247}.patient-alert.danger{background:#fff1ef;border-color:#f7d8d4;color:#a63a32}.patient-form{display:flex;flex-direction:column;gap:19px}.patient-form>label>span:first-child{display:block;margin-bottom:8px;color:var(--ink);font-size:11px;font-weight:800}.patient-input-wrap{height:55px;display:flex;align-items:center;border:1px solid var(--line);border-radius:14px;background:var(--card);transition:.2s;box-shadow:0 5px 18px rgba(17,18,15,.025)}.patient-input-wrap:focus-within{border-color:#b39c00;box-shadow:0 0 0 4px rgba(255,212,0,.2),0 8px 22px rgba(17,18,15,.05);background:var(--card)}.patient-input-wrap>svg{width:18px;margin-left:16px;fill:none;stroke:#8d9189;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.patient-input-wrap input{flex:1;min-width:0;height:100%;border:0;outline:0;background:transparent;padding:0 14px;color:var(--ink);font-size:13px}.patient-input-wrap input::placeholder{color:#aaada5}.patient-password-toggle{width:45px;height:45px;display:grid;place-items:center;border:0;background:transparent;cursor:pointer;color:#848880}.patient-password-toggle svg{width:18px;fill:none;stroke:currentColor;stroke-width:1.7;stroke-linecap:round;stroke-linejoin:round}.patient-password-toggle:hover{color:var(--ink)}.patient-submit{height:55px;margin-top:5px;padding:0 8px 0 20px;border:0;border-radius:14px;background:#171815;color:#fff;display:flex;align-items:center;justify-content:space-between;font-size:12px;font-weight:800;cursor:pointer;box-shadow:0 13px 30px rgba(17,18,15,.2)}.patient-submit b{width:39px;height:39px;border-radius:10px;display:grid;place-items:center;background:var(--patient-accent);color:#111;font-size:19px;transition:.2s}.patient-submit:hover{transform:translateY(-2px);box-shadow:0 17px 34px rgba(17,18,15,.25)}.patient-submit:hover b{transform:translateX(2px)}.patient-register-link{text-align:center;margin-top:25px;color:var(--muted);font-size:11px}.patient-register-link a{color:var(--ink);font-weight:800;border-bottom:1px solid var(--yellow);padding-bottom:2px}.patient-login-foot{display:flex;justify-content:center;gap:9px;margin-top:60px;color:#a0a39b;text-transform:uppercase;letter-spacing:1.2px;font-size:7px;font-weight:700}.patient-login-foot span:nth-child(2){color:var(--yellow)}

@keyframes patientReveal{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}.patient-login-box,.patient-visual-copy{animation:patientReveal .7s cubic-bezier(.2,.8,.2,1) both}.patient-visual-copy{animation-delay:.1s}

@media(max-width:900px){.patient-auth{grid-template-columns:.85fr 1.15fr}.patient-auth-visual{padding:36px}.patient-visual-copy h1{font-size:54px;letter-spacing:-3px}.patient-auth-panel{padding:40px}}

@media(max-width:700px){.patient-auth{display:block;background:var(--paper)}.patient-auth-visual{min-height:245px;padding:26px 24px;border-radius:0 0 28px 28px}.patient-auth-visual:after{font-size:58px;right:9%;top:28%}.patient-brand{font-size:18px}.patient-brand-mark{width:34px;height:34px;font-size:15px}.patient-visual-copy{margin:auto 0 5px}.patient-visual-copy .patient-kicker,.patient-visual-copy p,.patient-trust{display:none}.patient-visual-copy h1{font-size:42px;line-height:1.02;letter-spacing:-2.5px;margin:0}.patient-auth-panel{display:block;padding:38px 24px 28px;background:transparent}.patient-auth-panel:before,.patient-mobile-brand{display:none}.patient-login-box{margin:auto}.patient-login-head{margin-bottom:27px}.patient-login-head h2{font-size:32px}.patient-input-wrap,.patient-submit{height:52px}.patient-login-foot{margin-top:42px}}

/* Grainient WebGL background and official project logo */
.patient-auth-visual{background:#171815;background-image:none}.patient-auth-visual:before,.patient-auth-visual:after{display:none}.patient-grainient{position:absolute;inset:0;z-index:0}.patient-grainient:after{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(10,10,8,.22),rgba(10,10,8,.02)),linear-gradient(0deg,rgba(10,10,8,.3),transparent 58%);pointer-events:none}.patient-grainient canvas{display:block;width:100%;height:100%}.patient-brand-logo{width:39px;height:39px;display:block;border-radius:11px;object-fit:cover;box-shadow:0 7px 18px rgba(0,0,0,.22)}
@media(max-width:700px){.patient-brand-logo{width:34px;height:34px}}

/* Chat quota and subscription */
.chat-quota-card{position:relative;display:flex;flex-direction:column;gap:3px;margin:0 0 12px;padding:12px;border:1px solid #35362f;border-radius:11px;background:#1c1d19;color:#fff;overflow:hidden}.chat-quota-card span{font-size:10px}.chat-quota-card span b{color:var(--yellow);font-size:13px}.chat-quota-card small{color:#777b72;font-size:8px}.chat-quota-card:after{content:"";position:absolute;left:12px;right:12px;bottom:7px;height:3px;border-radius:3px;background:#34352f}.chat-quota-card i{position:absolute;z-index:1;left:12px;bottom:7px;max-width:calc(100% - 24px);height:3px;border-radius:3px;background:var(--yellow)}.quota-bubble{border:1px solid #ead781!important;background:#fffbed!important}.quota-upgrade-btn{display:inline-flex;margin-top:10px;padding:9px 12px;border-radius:9px;background:#171815;color:#fff!important;font-size:10px;font-weight:800}.subscription-page{min-height:100vh;padding:0 28px 70px;background:radial-gradient(circle at 80% 10%,rgba(255,212,0,.16),transparent 25%),var(--paper)}.subscription-nav{height:86px;max-width:1050px;margin:auto;display:flex;align-items:center;justify-content:space-between}.subscription-brand{display:flex;align-items:center;gap:10px;font:800 20px var(--display)}.subscription-brand img{width:37px;height:37px;object-fit:cover;border-radius:10px}.subscription-back{font-size:11px;font-weight:700;color:var(--muted)}.subscription-hero{max-width:720px;margin:75px auto 42px;text-align:center}.subscription-hero h1{font-size:clamp(42px,6vw,70px);line-height:1;letter-spacing:-3.5px;margin:15px 0 18px}.subscription-hero h1 em{font-style:normal;color:#b49a00}.subscription-hero p{color:var(--muted);font-size:13px}.subscription-alert{max-width:720px;margin:0 auto 18px;padding:12px 15px;border-radius:10px;background:#eaf7f1;color:var(--green);font-size:11px}.subscription-alert.error{background:#fff0ee;color:var(--red)}.subscription-grid{max-width:760px;margin:auto;display:grid;grid-template-columns:1fr 1fr;gap:16px;align-items:stretch}.subscription-card{padding:28px;border:1px solid var(--line);border-radius:20px;background:var(--card);display:flex;flex-direction:column}.subscription-card.featured{background:#171815;color:#fff;border-color:#171815;box-shadow:0 24px 60px rgba(17,18,15,.2);transform:translateY(-8px)}.subscription-label{width:max-content;padding:5px 8px;border-radius:20px;background:var(--paper);color:var(--muted);font-size:8px;font-weight:800;text-transform:uppercase;letter-spacing:1px}.featured .subscription-label{background:var(--yellow);color:#111}.subscription-card h2{font-size:22px;margin:20px 0 10px}.subscription-price{display:flex;align-items:flex-end;gap:5px}.subscription-price b{font:800 27px var(--display)}.subscription-price span{color:var(--muted);font-size:9px;margin-bottom:5px}.subscription-card ul{list-style:none;padding:19px 0;margin:18px 0;border-top:1px solid var(--line);flex:1}.featured ul{border-color:#34352f}.subscription-card li{font-size:10px;margin:12px 0}.subscription-card li:before{content:"✓";color:#a58e00;font-weight:800;margin-right:8px}.featured li:before{color:var(--yellow)}.subscription-primary,.subscription-secondary,.subscription-active{width:100%;height:47px;border:0;border-radius:11px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:800;cursor:pointer}.subscription-primary{background:var(--yellow);color:#111}.subscription-secondary{border:1px solid var(--line);background:var(--paper)}.subscription-active{background:#30312b;color:var(--yellow)}.subscription-card form{margin:0}.subscription-card>small{text-align:center;color:#777b72;font-size:7px;margin-top:10px}.subscription-card.featured>small{color:#6e716a}
@media(max-width:650px){.subscription-page{padding:0 18px 50px}.subscription-hero{margin-top:40px}.subscription-grid{grid-template-columns:1fr}.subscription-card.featured{transform:none}.subscription-hero h1{letter-spacing:-2.3px}}
.intelligence-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:14px}.intelligence-kpis article{padding:18px;border-radius:14px;background:#171815;color:#fff;display:flex;flex-direction:column}.intelligence-kpis article:nth-child(2){background:var(--yellow);color:#111}.intelligence-kpis article:nth-child(n+3){background:var(--card);color:var(--ink);border:1px solid var(--line)}.intelligence-kpis span{font-size:9px;text-transform:uppercase;letter-spacing:1px;opacity:.65}.intelligence-kpis b{font:800 23px var(--display);margin:9px 0 3px}.intelligence-kpis small{font-size:8px;opacity:.55}.intelligence-grid{display:grid;grid-template-columns:1.2fr .8fr;gap:14px;margin-bottom:14px}.intelligence-grid.compact{grid-template-columns:1fr 1fr}.intelligence-panel{padding:19px}.intel-row{display:grid;grid-template-columns:1.5fr repeat(4,.7fr);gap:8px;padding:11px;border-top:1px solid var(--line);font-size:9px}.intel-row.head{background:var(--paper);color:var(--muted);text-transform:uppercase}.sla-item{display:grid;grid-template-columns:1fr auto auto;gap:12px;align-items:center;padding:12px;border-top:1px solid var(--line)}.sla-item span{display:flex;flex-direction:column}.sla-item b{font-size:10px}.sla-item small{font-size:8px;color:var(--muted);margin-top:3px}.sla-item strong{font-size:11px;color:var(--green)}.sla-item.late strong{color:var(--red)}.sla-item a{font-size:9px;font-weight:800}.intel-stat{display:flex;justify-content:space-between;border-top:1px solid var(--line);padding:11px 0;font-size:10px}@media(max-width:900px){.intelligence-kpis{grid-template-columns:1fr 1fr}.intelligence-grid{grid-template-columns:1fr}}

/* Adjust layout on mobile */
@media (max-width: 760px) {
  .livechat-layout {
    flex-direction: column;
    height: calc(100vh - 100px);
  }
  .livechat-sidebar {
    width: 100%;
    height: 250px;
    border-right: none;
    border-bottom: 1px solid var(--line);
  }
  .doctor-cards-grid {
    grid-template-columns: 1fr;
  }
  .broadcast-grid {
    grid-template-columns: 1fr;
  }
}